Cancellation Policy
Review the official cancellation and refund policies for Issaquah Limos & Car Service. Understand timelines for airport rides and luxury fleet rentals.
Cancellation Policy
Understanding our cancellation guidelines ensures a smooth planning process for your upcoming travels, special events, or celebrations.
01. Airport Transportation & Point-to-Point Transfers
- Cancellations submitted less than 24 hours before the scheduled pickup time are completely non-refundable.
- Late cancellations will be billed at the full reservation amount.
02. Limousines, Party Buses & Hourly Charters
- These reservations must be cancelled at least 14 days prior to the scheduled service date to be eligible for a refund.
- Cancellations made within 14 days of the scheduled reservation date are entirely non-refundable.
03. Passenger No-Shows
If a passenger does not arrive at the designated pickup location and fails to establish contact with our office dispatch or chauffeur within the standard included grace period, the ride will be formally classified as a No-Show. In these instances, the reservation is non-refundable, and the full booking amount will be forfeited.
04. Booking Changes & Rescheduling
Requests to modify your pickup date, shift times, upgrade vehicles, or alter your itinerary are subject strictly to real-time fleet availability. While we make every effort to accommodate changes seamlessly, adjusting your booking details near your service window may result in additional operational fees.
05. Refund Processing Times
Once a refund is formally approved by our administrative team, it will be automatically issued back to the original credit card or payment method used during booking. Please note that standard banking processing times apply, and funds typically take 3 to 7 business days to clear on your statement.
06. Special Events, Weddings & Peak Dates
High-demand seasonal dates may carry custom, highly strict, or completely non-refundable cancellation criteria. This includes local Proms, Homecomings, major Seattle concerts, sporting events, and peak wedding weekends. Any unique terms overriding this general policy will be clearly communicated and noted on your invoice at the time of booking.
Book Your Luxury Ride in Seconds
Address
Issaquah, Washington
Call Us
(425) 659-3536
Email Us
info@issaquahlimos.com